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Surgery Closed for Bank Holiday Monday 25th August 2025

The Surgery will be closed.

If you require medical assistance when we are closed please call 111 or if an emergency call 999.

The surgery will be open as normal 26th August.

Feedback and complaints

We are continually looking to turn patient feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families.

Giving feedback

To provide feedback:

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint, please contact the practice manager via email, nwicb.campingland.mail@nhs.net who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Page published: 3 July 2023
Last updated: 25 July 2025