How do I access the service?

The provision of this service is only available to patients who are registered with one of the 21 surgeries within West Norfolk. Appointments are made via the patient’s own GP surgery and are available to patients who are unable to access appointments during normal surgery hours or when surgery appointments are fully booked.

What appointments are available?

• King’s Lynn – evening appointments are available from 18:30-20:00 and Saturday appointments from 08:00-13:00
• Swaffham – Saturday appointments are available from 08:00-13:00

Where do I need to go?

King’s Lynn

Three duty surgeries are now offering extended access appointments on a rotation basis. Our receptionists will advise which practice to attend for your appointment.

The three practices are:

• Southgates Medical Centre, 41 Goodwins Road, King’s Lynn, PE30 5QX
• St James Medical Practice, County Court Road, King’s Lynn, PE30 5SY
• St John’s Surgery, Main Road, Terrington St John, Wisbech, PE14 7RR

Swaffham

Three duty surgeries are now offering extended access appointments on a rotation basis. Our receptionists will advise which practice to attend for your appointment.

The three practices are:

• Campingland Surgery, Beech Close, Swaffham, PE37 7RD
• Litcham Health Centre, Manor Drive, King’s Lynn, PE32 2NW
• Great Massingham Surgery, Station Road, Great Massingham, PE32 2JQ

What conditions can be treated?

The hubs are designed to treat patients with acute minor ailments who require a face to face clinical assessment in order to be treated appropriately. Appointments are available with a GP, nurse or HCA.

Patients who cannot be seen:

• Babies under 12 weeks old
• Pregnancy related problems
• Chronic disease or long-term condition management that requires continuity of care
• Severe mental health problems
• Patients identified with a potentially life-threatening medical condition which requires referral to urgent or emergency care settings
• Walk-in patients