Campingland SurgerySwaffhamNorfolk, PE37 7RDTel: 01760 721211
If you are on a regular medication and have had your medication reviewed in the last nine months, you can obtain a repeat prescription in one of four ways:
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. However, at very busy times, it may take up to three working days to prepare your medication.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Direct line 01760 720385
The dispensary is open from Monday to Friday, 08:30 - 12:30 and 14:00 - 18:30. Telephone calls are dealt with 9:00 -12:00 and 14:30 - 17:00.
The dispensary provides medication to patients who live more than one mile from a pharmacy and prepares prescriptions to be taken to pharmacies for patients who live within the one mile boundary.
The dispensers can answer many of your questions about your medication and will always endeavour to help you. Sometimes the dispenser may need to discuss the query with a doctor but she will inform you of this and explain when a comprehensive reply will be available for you.
We do not sell over-the-counter medicines. For information on products that can be bought over-the-counter, please speak to a pharmacist at a local pharmacy.
Any medication prescribed by the doctor in clinic for a dispensing patient will be put through immediately. We have the common drugs in stock but sometimes we may have to order drugs especially for you. In this instance, the medication is usually available by the afternoon of the next working day but the dispenser will inform you if there is likely to be any longer delay than this.
The dispensary have a service called Automatic Ordering which is where they can order medication every 28 days on behalf of a patient. This will mean that the Dispensary will generate an order on behalf of the patient who can then simply arrive to collect their prescription every 28 days. If however, the patient needs to have their prescription from time to time earlier than 28 days, because of say holidays, they would need to contact the Dispensary so adjustment can be made to the timescale.
If you have difficulty getting to the surgery to collect your medication, difficulty opening the packaging, difficulty reading the labels or problems understanding your medication regime, there are systems in place to help you. Please ask a dispenser for further information.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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