Campingland SurgerySwaffhamNorfolk, PE37 7RDTel: 01760 721211
The Campingland Surgery and Your Information
The Campingland Surgery takes your privacy very seriously. We are registered with the Information Commissioner’s Office as a Data Controller and our registration number is Z5722023.
If you have any questions or wish to make a request in relation to your information, please contact us at;
The Campingland Surgery, Swaffham, PE37 7RD
For the attention of: Data Protection Officer
Or email our Data Protection Officer at firstname.lastname@example.org
The Campingland Surgery aims to provide you with the highest quality health care. To do this we must keep records about you, your health and the care we have provided or plan to provide to you.
Your doctor and other health professionals caring for you, such as nurses or physiotherapists, keep records about your health and treatment so that they are able to provide you with the best possible care.
These records are called your ‘health care record’ and may be stored in paper form or on computer and electronic systems and may include Personal Data;
as well as Sensitive Personal Data;
Healthcare providers are permitted to collect, store, use and share this information under Data Protection Legislation which has a specific section related to healthcare information.
What do we do with your information?
See Appendix A below for a list of the partners that we share with.
Along with these activities that allow us to provide health care to you, we use information in other ways which allow us to ensure that care is safe and to provide data for the improvement and planning of services.
Sometimes we will be required by law to share your information and will not always be able to discuss this with you directly. Examples might be for the purposes of detection or prevention of crime, where it is in the wider public interest, to safeguard children or vulnerable adults or where required by court order.
We are committed to ensuring the security and confidentiality of your information. There are a number of ways we do this;
Data protection law provides you with a number of rights that the practice must support you with.
You have the right to obtain:
If you only require a particular part of your record, tell us and we will amend the charge accordingly.
We will respond to your request within one month of receipt or will tell you when it might take longer.
We are required to validate your identity including the identity of someone making a request on your behalf
If information about you is incorrect, you are entitled to request that we correct it
There may be occasions, where we are required by law to maintain the original information – our Data Protection Officer will talk to you about this and you may request that the information is not used during this time
You also have the right to make complaints and request investigations into the way your information is used. Please contact our Data Protection Officer or visit the link below for more information.
For more detailed information on your rights visit https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
Sometimes your information will be used to identify whether you need particular support from us. Those involved in your care might look at particular indicators and contact you or take action for healthcare purposes such as preventing you from having to visit accident and emergency by supporting you in your own home or in the community.
We will use automated technology to help us to identify people that might require support but ultimately, the decision about how to support you is made by those involved in your care.
Our Data Protection Officer will be happy to speak to you about this if you have concerns or objections.
The practice will use third parties to provide services that involve your information such as;
Data analytics or warehousing (these allow us to make decisions about care or see how effectively the practice is run – personal data will never be sold or made available to organisations not related to your care delivery)
We have contracts in place with these third parties that prevent them from using it in any other way that instructed. These contracts also require them to maintain good standards of security to ensure your confidentiality.
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